Recalls, complaints, and safety data from NHTSA
The 2020 Mazda CX-5 has 0 recalls, 98 complaints, and a 5-star overall safety rating from NHTSA.
0
Recalls
98
Complaints
★★★★★
Safety Rating
Data source: National Highway Traffic Safety Administration (NHTSA) · Last updated April 7, 2026
Overall
★★★★★
Front Crash
★★★★★
Side Crash
★★★★★
Rollover
★★★★★
Rating for: 2020 Mazda CX-5 SUV AWD
| Date ↓ | Component | Summary |
|---|---|---|
| Apr 1, 2026 | UNKNOWN OR OTHER | I am reporting an ongoing defect with the infotainment system in my 2020 Mazda CX-5, involving ghost... |
| Mar 14, 2026 | STEERING | The steering column in this car has a known defect in the steering column nut resulting in knocking/... |
| Feb 15, 2026 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | The Smart Brake Support system malfunctioned while driving. The vehicle began shaking and lost power... |
| Feb 15, 2026 | POWER TRAIN | Started smelling burning oil in 2020 Mazda CX-5 non turbo with 34,000 miles. Auto shop states it is... |
| Dec 19, 2025 | POWER TRAIN | The contact owned a 2020 Mazda CX-5. The contact stated that while driving under 45 MPH, the TCM rec... |
| Oct 31, 2025 | UNKNOWN OR OTHER | THE SUNROOF EXPLODED NORMAL TEMPS in CHICAGO IL Halloween Hight 60 desgres on while driving on H... |
| Oct 31, 2025 | STRUCTURE | SUNROOF EXPLODING - 2020 Cx5 I've seen other reports on mazda forums happending on cx the sunro... |
| Oct 17, 2025 | POWER TRAIN | Vehicle suffering from Mazda TSB 05-005/23 Chirping noise from Transaxle on 3rd to 4th gear upshift... |
| Sep 29, 2025 | POWER TRAIN | Driving about 20 to 35 mph accelerating I would get a distinctive one time chirp noise with a little... |
| Sep 20, 2025 | ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL | The contact owns a 2020 Mazda CX-5. The contact stated that while the cruise control was activated a... |
| Sep 1, 2025 | POWER TRAIN | The issue is iron is depositing in the transmission due to a bad torque converter, this is a known i... |
| Aug 27, 2025 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | While driving my vehicle the systems sensors are affected by nearby drivers which cause the car to s... |
| Aug 14, 2025 | AIR BAGS | While traveling on an Interstate highway, my passenger side curtain airbag suddenly deployed without... |
| Aug 2, 2025 | UNKNOWN OR OTHER | Display screen (Infotainment system) will randomly change the settings of my vehicle and call people... |
| Aug 1, 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The infotainment screen in the vehicle suffers from Phantom/Ghost touching, rending a safety hazard ... |
| Jul 24, 2025 | ENGINE | I noticed an oil leak. I had it diagnosed and its a crack in the cylinder head, right above the exha... |
| Jul 19, 2025 | ELECTRICAL SYSTEM | I own a 2020 Mazda CX-5 equipped with the Mazda Connect infotainment system. The touchscreen display... |
| Jun 30, 2025 | POWER TRAIN | The contact owns a 2020 Mazda CX-5. The contact stated that the vehicle jerked abnormally while depr... |
| Jun 25, 2025 | BACK OVER PREVENTION | The vehicle reboots the screen/infotainment system while driving. The dealership has updated the sof... |
| Jun 23, 2025 | ENGINE | Engine developed multiple oil leaks from oil seal and timing cover. The leaks could result in engin... |