Recalls, complaints, and safety data from NHTSA
The 2020 Mazda CX-5 has 0 recalls, 105 complaints, and a 5-star overall safety rating from NHTSA.
0
Recalls
105
Complaints
★★★★★
Safety Rating
Data source: National Highway Traffic Safety Administration (NHTSA) · Last updated July 3, 2026
Overall
★★★★★
Front Crash
★★★★★
Side Crash
★★★★★
Rollover
★★★★★
Rating for: 2020 Mazda CX-5 SUV AWD
| Date ↓ | Component | Summary |
|---|---|---|
| Jun 10, 2026 | ELECTRICAL SYSTEM | The infotainment display screen on my 2020 Mazda CX-5 has suffered a severe hardware failure resulti... |
| Jun 8, 2026 | VISIBILITY/WIPER | Read windshield just shattered while driving down the highway. No object hit the windshield. On I-95... |
| May 22, 2026 | ENGINE | Cylinder Head has failed at 53,000 miles. Mazda has a technical service bulletin acknowledging that ... |
| Apr 1, 2026 | AIR BAGS,SEAT BELTS | Air bag light is flashing in the dashboard. It says passenger air bag off. Driver seatbelt doesn't a... |
| Apr 1, 2026 | UNKNOWN OR OTHER | I am reporting an ongoing defect with the infotainment system in my 2020 Mazda CX-5, involving ghost... |
| Mar 14, 2026 | STEERING | The steering column in this car has a known defect in the steering column nut resulting in knocking/... |
| Feb 15, 2026 | ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE | The Smart Brake Support system malfunctioned while driving. The vehicle began shaking and lost power... |
| Feb 15, 2026 | POWER TRAIN | Started smelling burning oil in 2020 Mazda CX-5 non turbo with 34,000 miles. Auto shop states it is... |
| Jan 27, 2026 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | While driving on the highway in traffic, I was applying the brakes (slowly and smoothly) and moving ... |
| Dec 19, 2025 | POWER TRAIN | The contact owned a 2020 Mazda CX-5. The contact stated that while driving under 45 MPH, the TCM rec... |
| Oct 31, 2025 | UNKNOWN OR OTHER | THE SUNROOF EXPLODED NORMAL TEMPS in CHICAGO IL Halloween Hight 60 desgres on while driving on H... |
| Oct 31, 2025 | STRUCTURE | SUNROOF EXPLODING - 2020 Cx5 I've seen other reports on mazda forums happending on cx the sunro... |
| Oct 17, 2025 | POWER TRAIN | Vehicle suffering from Mazda TSB 05-005/23 Chirping noise from Transaxle on 3rd to 4th gear upshift... |
| Sep 29, 2025 | POWER TRAIN | Driving about 20 to 35 mph accelerating I would get a distinctive one time chirp noise with a little... |
| Sep 20, 2025 | ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL | The contact owns a 2020 Mazda CX-5. The contact stated that while the cruise control was activated a... |
| Sep 1, 2025 | POWER TRAIN | The issue is iron is depositing in the transmission due to a bad torque converter, this is a known i... |
| Aug 27, 2025 | LANE DEPARTURE,FORWARD COLLISION AVOIDANCE | While driving my vehicle the systems sensors are affected by nearby drivers which cause the car to s... |
| Aug 14, 2025 | AIR BAGS | While traveling on an Interstate highway, my passenger side curtain airbag suddenly deployed without... |
| Aug 2, 2025 | UNKNOWN OR OTHER | Display screen (Infotainment system) will randomly change the settings of my vehicle and call people... |
| Aug 1, 2025 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | The infotainment screen in the vehicle suffers from Phantom/Ghost touching, rending a safety hazard ... |