Recalls, complaints, and safety data from NHTSA
The 2021 Jeep Cherokee has 4 recalls, 124 complaints, and a 4-star overall safety rating from NHTSA.
4
Recalls
124
Complaints
★★★★★
Safety Rating
Data source: National Highway Traffic Safety Administration (NHTSA) · Last updated May 19, 2026
21V310000
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLER/RADIATOR:HOSES AND FITTINGS
Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee vehicles. The transmission oil cooler hose may have been incorrectly cured, allowing tr...
20V657000
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
Chrysler (FCA US LLC) is recalling certain 2021 Jeep Cherokee Latitude and Jeep Cherokee Limited vehicles. One or both of the front lower control arm...
24V516000
AIR BAGS:SIDE/WINDOW:CURTAIN
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Cherokee vehicles. An improperly secured connector for the right-side curtain air bag may ...
26V290000
POWER TRAIN
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Overall
★★★★★
Front Crash
★★★★★
Side Crash
★★★★★
Rollover
★★★★★
Rating for: 2021 Jeep Cherokee SUV 4WD
| Date ↓ | Component | Summary |
|---|---|---|
| May 14, 2026 | POWER TRAIN | Warning came up saying”4wd system unavailable service required” |
| Apr 21, 2026 | POWER TRAIN | PTU overheated, message is "4WD unavailable" or "reduced functionality". PTU replaced by Jeep, new P... |
| Apr 11, 2026 | POWER TRAIN | The contact owns a 2021 Jeep Cherokee. While driving at an undisclosed speed, the vehicle abruptly l... |
| Apr 4, 2026 | POWER TRAIN | My husband was driving the vehicle at approximately 70 MPH on I-75, the vehicle slipped out of drive... |
| Mar 13, 2026 | ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE | I purchased this 2021 Jeep Cherokee, and it has developed a life-threatening defect where it perform... |
| Mar 10, 2026 | SEAT BELTS | Seatbelt failure in a 2021 Jeep Cherokee at approximately 80,000 miles. The seatbelt is not function... |
| Feb 28, 2026 | POWER TRAIN | The 948TE 9-speed automatic transmission failed at approximately 75,000 miles on my 2021 Jeep Cherok... |
| Feb 25, 2026 | POWER TRAIN | Vehicle started randomly displaying service, four-wheel-drive and four-wheel-drive unavailable. Even... |
| Feb 23, 2026 | SERVICE BRAKES | The 2021 Jeep Cherokee sporadically and infrequently engages the parking brake and hazard flashers. ... |
| Jan 29, 2026 | ELECTRICAL SYSTEM | The contact owns a 2021 Jeep Cherokee. The contact stated that while driving at an undisclosed speed... |
| Jan 24, 2026 | POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER | the light came on that says cannot move vehicle, it just stopped. The Power Transfer Unit went out--... |
| Jan 24, 2026 | AIR BAGS | Car accident on 1/24 hit tree head on around 35 mph with NO airbags deploying. Suffered from concuss... |
| Dec 16, 2025 | POWER TRAIN | PTU Failure. Known issue. 2017-2019 recalled but the part is still and issue and can lock up transmi... |
| Dec 10, 2025 | POWER TRAIN | I took my vehicle to dealer shortly after purchase due to jerking forward during stops. A software u... |
| Dec 6, 2025 | ENGINE | The contact owned a 2021 Jeep Cherokee. The contact stated that there was an abnormal sweet/alcohol... |
| Dec 1, 2025 | ELECTRICAL SYSTEM | The contact owns a 2021 Jeep Cherokee. The contact stated that while his wife was driving at an undi... |
| Nov 30, 2025 | UNKNOWN OR OTHER | The interior screen has become pixelated with different colors. This effects my back up camera which... |
| Nov 26, 2025 | POWER TRAIN | I was driving on the interstate at approximately 70 mph when I attempted to accelerate to pass anoth... |
| Nov 19, 2025 | POWER TRAIN | The contact owns a 2021 Jeep Cherokee. The contact stated that while driving 50 MPH on the highway, ... |
| Oct 29, 2025 | POWER TRAIN | While driving on the highway a message popped up that the 4 wheel drive system was unavailable. Th... |